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Unlimited and full time

Technical Customer Service Representative (m/f/d)

Genkinger manufactures industrial trucks for heavy and bulky loads as special constructions, and does so itself from scratch. The industrial trucks produced for our international customers are individual and precisely tailored to their requirements. Each vehicle is an exciting project - Variety in series. 

You are part of our service team, look after our well-known customers all over the world. You are an important link to our service technicians. 

Are you looking forward to a varied everyday life and exciting challenges? Then become part of our team!


Technical Customer Service Representative (m/f/d)

Your tasks


  • Processing of service requests and complaints from our customers
  • Quotation and order processing for spare parts, modifications and service calls
  • Documentation of services on our vehicles
  • Technical support and support in 1st level support
  • Coordination and organization of customer service assignments and factory repairs
  • Support in the introduction of a digital service portal


We offer

  • Careful training and a very nice team that will provide you with competent support at all times  
  • Open corporate culture with flat hierarchies
  • Performance-related remuneration – you bring a lot of knowledge, flexibility and commitment to us - then it should also be financially worthwhile for you
  • Flexitime between 06:30 and 19:00 - no core working hours
  • Fitness offers and free back classes – In addition to occupational health and safety, which we take very seriously, we would like to contribute to ensuring that you can enjoy your free time in a healthy way
  • And even more: e.g. individual training offers, JobRad, free drinks / soups, subsidy for the company pension scheme, free parking directly at the company building, support in finding accommodation if necessary

Our requirements

  • You understand technical contexts - ideally you also have a technical education
  • Completed commercial training with good English skills 
  • Good computer skills


Are you interested?

Send a short cover letter, your references and your CV by e-mail to Sabine Erz:

You are not sure yet or have a few questions. - Just give us a call: 07381 186-9122. There is the possibility of a trial work.

Further information:

Location: Münsingen
Type: Full-time
Employer: Genkinger